Partners

CA Recovery Management - Managed Service Provider Licensing Overview

CA ARCserve® Managed Service Provider Program enables managed service providers and ISVs with a hosted offering to license CA ARCserve Backup, CA ARCserve Replication, CA ARCserve High Availability and CA ARCserve D2D products on a monthly basis to provide services to their end customer or to protect their back-end datacenters.

Program Highlights
CA ARCserve Managed Service Provider Licensing for CA ARCserve solutions makes adding new high-margin, recurring revenue services easy, with focus on your profitability. Examples of new services you can launch include:

  • Providing remote data protection and disaster recovery services via WAN data replication to your data center.
  • Providing high availability services via WAN data replication and system failover
  • Offering service level agreements for data protection and system availability on your existing application hosting services. e.g. hosted email service
  • To simplify licensing, CA is pleased to offer you four solutions:
  • File Server Backup for Windows, Linux and UNIX
  • Application Backup for Windows, Linux and UNIX
  • Data Replication for Windows, Linux and UNIX
  • High Availability (system and user failover) for Windows

Key Benefits

Managed Service Provider Use in their own Datacenters

  • Improved Business Continuity
  • Disaster Recovery Failover and High Availability
  • Virtualization Support
  • Additional cost effective resilience to existing data center environment
  • Flexible licensing mechanism (pay as you use) – no up front costs
  • New business opportunities for resellers with remote server failover services
  • Evaluation software available for testing internally before adding to a service
  • Access to the latest software versions
  • Use of CA Managed Service Provider Logo
  • Access to CA Technical Support
  • Not for Resale (NFR) software
  • Implementation training

Possible Customers offerings

  • Backup and Archiving Services
  • Improved Business Continuity
  • Disaster Recovery Failover and High Availability Support
  • Virtualization Support
  • Enhanced data protection in line with existing client costing model
  • Additional cost effective resilience to existing data center environment
  • Flexible licensing mechanism (pay as you use) – no up front costs
  • Opportunity to expand services to include off-site data protection
  • New business opportunities for with remote server failover services
  • Access to the latest software versions

CA Deliverables

  • Once you become authorized, initial software license keys can be requested (in batches of 10)
  • License keys will be active for a 12 month period
  • Additional license keys can be requested via the nominated Authorized CA Managed Service Provider Reseller (in batches of 10)
  • Additional license keys can be requested via MSP Reseller (in batches of 10)
  • Support will only be granted to nominated Managed Service Provider Engineers (up to 4)
  • Online video installation demonstrations

Service Provider requirements

  • Must place a Purchase Order on the nominated CA MSP Reseller by the 7th of each month for the previous month’s usage broken down by the 4 part codes.
  • Upon approval of initial contract signing, CA will email welcome kit.
  • Nominate an authorized CA ARCserve Managed Service Provider Reseller as a preferred supplier.
  • A minimum of 1 and maximum of 3 engineers must attend the free of charge 2 day implementations training courses for CA ARCserve Backup and/or CA ARCserve Replication and CA ARCserve High Availability products.
  • Become an Authorized CA Recovery Management Managed Service Provider today by applying for membership.