This plugin enables managed service providers (MSPs) to manage and monitor their data protection from within the ConnectWise Automate Control Center.
MSPs can remotely install and uninstall, license, and update the ShadowProtect backup agent on any machine, as well as remotely monitor status, errors, and warnings.
Arcserve's Integration with ConnectWise Automate Empowers Partners to:
- Provision new ShadowProtect customers from ConnectWise Automate
- Remotely install, license, update, and uninstall the ShadowProtect Backup agent on any machine
- Configure backups with ease, remotely and on the fly
- Monitor backup status for errors and warnings inside ConnectWise Automate
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Give your customers the very best in data recovery while driving operational efficiencies within your service desk.
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"The ConnectWise Automate integration offers the ability to set up backups without having to actually log into a machine. This helps reduce our setup time cost drastically as we’re able to deploy a script to install and simply use the Automate plugin to set up our backup jobs. Additionally, the integration allows us to quickly check backups without having to log into the machine, saving our technicians a lot of time.
"We also like the ability to set up specific SLAs for backup jobs on individual machines versus being limited to a static alert set for a predetermined amount of time. This give us greater flexibility in monitoring for customers with different requirements."
Resources
Tools to help you get started with ConnectWise Automate
