Arcserve Reaffirms Commitment to MSPs with Latest ShadowProtect SPX Release, as the Cloud Services Sunset Period Concludes

As a channel-first company, we at Arcserve deeply value the relationships we have built over decades with our MSP partners all over the world. 

ShadowProtect SPX is a pillar offering in Arcserve’s portfolio, and feedback and feature requests from our MSP partners have always shaped its evolution. 

Today, we are pleased to announce updates to ShadowProtect SPX 7.5.8 and to Image Manager 7.9 that bring long-requested feature innovations and expanded compatibility.

This announcement comes as Arcserve wraps up the Cloud Services and OneXafe Solo offerings on July 31, 2024, as announced in February. It was a difficult and carefully considered decision for us to sunset these offerings, and we regret the impact imposed on our MSP partners. We are grateful to the thousands of our MSP partners who, despite the disruption, expressed understanding and migrated their data away during the last six months.

ShadowProtect SPX 7.5.8 Release Includes Powerful New Features

As part of our efforts to continuously improve our MSP-focused product line, we released ShadowProtect SPX 7.5.8 for general availability on July 23rd and will release ImageManager 7.9 on July 31st. We will continue to deliver product updates as we add new features and improvements.

The Arcserve ShadowProtect SPX 7.5.8 release includes a robust new set of features and enhancements to expand our platform compatibility and improve overall system performance, including:

• Support for Ubuntu 22.04, REHL9, and AlmaLinux9, improving stability, security, and performance for users of these platforms. 
• VAIO filter/driver support for Arcserve VirtualBoot in vSphere 7.0 and vSphere 8.0 environments, including enhanced virtualization capabilities for smoother, more efficient boot processes in vSphere environments.
• Oracle VirtualBox 7.x support for Linux environments, ensuring seamless integration and support for users employing VirtualBox.
• Critical bug fixes have been identified and addressed, improving the overall stability and performance of Arcserve products.

These updates to ShadowProtect SPX reflect our commitment to meeting our partners' and end users’ evolving data backup and protection needs.

Existing MSP partners can review the ShadowProtect SPX 7.5.8 Release Notes.

We encourage managed service providers who are not yet familiar with ShadowProtect SPX to consider taking advantage of our free trial offer.

Arcserve Remains a Channel-First Company, Committed to Our Partners’ Success

Arcserve’s leadership team is fully committed to transforming how we listen to, and engage with, our channel partners. We are reviewing our workflows and processes, focusing on bringing greater transparency to our offering roadmaps, partner program benefits and discounts, and co-marketing initiatives. 

Expect more announcements as we deliver on the promise of providing reliable data protection solutions that are easy to deploy and quick to deliver value.