Why Your Company’s SaaS Data Is at Risk and How to Protect It

Statista says that 70 percent of companies employing up to 500 people use SaaS, while on average, 56 percent of companies have adopted SaaS applications worldwide. So, odds are, your company is using at least one of these providers as part of its IT infrastructure.

And you’re likely using one of the major cloud service providers. CRN recently ran a news feature on how the battle is shaping up for what it says is a $76 billion Q1 cloud market share. The current standings show Amazon Web Services (AWS) with a 31 percent market share, Microsoft with 25 percent, Google Cloud with 11 percent, and Salesforce with 3 percent.

Regardless of who your SaaS provider or providers are, you may think your SaaS data is always protected and available. That isn’t always the case.

SaaS and the Shared Responsibility Model

All major SaaS providers work under the shared responsibility model. Under this model, your SaaS provider takes care of infrastructure security, the physical security of data centers, and application uptime and availability. 

However, your data is what matters most to your company. So, it’s important to note that you are responsible for your data’s integrity and retention. Responsibility for access management, user permissions, data backup, and recovery also falls on your shoulders. And it’s your problem if your data is lost or corrupted.

SaaS Data Risks

Regardless of your SaaS provider's security measures, your data is still vulnerable.

Accidental deletions and human error can result in the loss of critical files or emails. 

Malicious insiders, such as a disgruntled employee, can intentionally delete or alter data.

Ransomware and cyberattacks continue to increase, with cybercriminals increasingly targeting SaaS applications to encrypt or steal data.

Sync errors between applications can result in data loss or corruption.

Compliance requirements may not be met as SaaS providers don’t necessarily store your data for the required time.

Complete SaaS Data Protection Made Simple

Arcserve SaaS Backup provides complete protection for data stored in Microsoft 365, Microsoft Entra ID, Microsoft Dynamics 365, Google Workspace, Salesforce, and ZenDesk.

The solution is simple to set up—under five minutes before starting protection—and easy to manage with a single pane of glass for access. It includes multi-tenant capabilities and role-based access controls (RBAC) to keep unauthorized users out.

Your SaaS data is securely encrypted in transit and at rest, and data sovereignty to meet compliance requirements is ensured, with four copies of your SaaS backups stored in two different data centers within the same region. 

The solution also supports immutable backups using a blockchain-based algorithm to protect data from ransomware. Thirty-day delete retention also protects data against accidental deletions. Application updates are automatic without stopping active jobs.

The Most Cost-Effective SaaS Backup Solution

Arcserve SaaS Backup is the most cost-effective solution, with a single price per seat that includes all SaaS data protection functionalities. Custom backup retention settings ensure compliance, while limitless data storage in an online cloud tier gives you fast access and restores. And there aren’t any additional charges for data traffic (ingress, egress, or transaction fees).

Request a demo to discover the powerful protections Arcserve SaaS Backup delivers. If you’re ready to take the next step, check out our 30-day free trial offer.